Contact

For account, billing, or product support, contact support@wingdatenight.com. Include what you were trying to do, the message you saw, and whether you used the website or iPhone app. A screenshot can help, but hide invite codes and personal answers first.

For privacy requests, including data export and deletion questions, contact privacy@wingdatenight.com.

Inviting your partner

Open Partner in Wing to copy your invite link or share your join code. Your partner opens the link, signs in with their own account, and accepts the invitation. You each keep your own login. You can keep using Wing on your own while the invitation is pending.

If the link has expired, the person who sent it can open Partner and refresh the invitation. If your partner is already connected to someone else or sees an account conflict, contact support before trying again. Don't send your invite link or code in a public post.

Who can see your answers?

Your connected partner sees your Connect answer only after they answer the same prompt. Rapid Fire results appear once both of you have voted. Saved plans in your shared space and Photo Hunt photos are also visible to your partner. Mood check-ins and private preference details are not shown to them. Shared plans can reflect both partners' preferences without revealing the original answers. See the privacy policy for details.

Cancelling Wing Pro

Wing Pro subscriptions are tied to the account and purchase platform used at checkout. On web, open Settings, then Subscription, and choose Manage or cancel subscription to open your billing page. If your partner bought Pro, they need to manage it from their account.

For an iPhone purchase, open your iPhone's Settings, tap your name, then Subscriptions, then Wing, and choose Cancel subscription. Use the Apple Account that made the purchase. Cancel before a trial ends to avoid the renewal charge. Deleting the app or your Wing account does not cancel your subscription. If the billing page won't load, email support with the purchase platform and the email address on your Wing account. Never send your password or full card number.

Account deletion

On the website: open Settings and choose the Privacy tab. Under Delete your account, select Delete account. Tick the box confirming that deletion is permanent, type delete, then select Permanently delete account.

In the iPhone app: tap your profile picture in the top right, then Settings, then Help, legal & account. Tap Delete account at the bottom of that page. Tick the box confirming that deletion is permanent, then tap Permanently delete account.

Legal

Review the privacy policy and terms of service for more details about how Wing works.